HoneyBook incident

Service Disruptions

Resolved after 2 hours 6 minutes, affecting section-188540 (System Access & Stability) and section-188540 (CRM & Project Management), on January 18, 2026.

resolved Jan 18, 2026, 03:56 PM UTC

The login and performance issues have been fixed. HoneyBook is fully operational again. Our team is monitoring the system to make sure everything continues running smoothly.

Started
Jan 18, 2026, 01:50 PM UTC
Resolved
Jan 18, 2026, 03:56 PM UTC
Duration
2h 6m
Detected by Pingoru
Jan 18, 2026, 01:50 PM UTC

Affected components

section-188540 (System Access & Stability)section-188540 (CRM & Project Management)

Update timeline

  1. investigating Jan 18, 2026, 01:50 PM UTC

    Some users are currently unable to log in to HoneyBook, and others may notice slower performance. Our team is actively working to resolve this. We'll share an update within the hour.

  2. resolved Jan 18, 2026, 03:56 PM UTC

    The login and performance issues have been fixed. HoneyBook is fully operational again. Our team is monitoring the system to make sure everything continues running smoothly.

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