HoneyBook incident

Lead Forms: Cannot Publish New Forms

Resolved after 22 hours 23 minutes, affecting section-188540 (Leads Capture) and section-188540 (Files), on February 11, 2026.

resolved Feb 12, 2026, 04:43 PM UTC

Resolved: This issue has been fixed. We've repaired all Lead Forms that were affected during the outage. All Lead Forms should now publish successfully. We're continuing to monitor the system to ensure stability. If you continue to experience issues publishing lead forms, please contact our support team.

Started
Feb 11, 2026, 06:20 PM UTC
Resolved
Feb 12, 2026, 04:43 PM UTC
Duration
22h 23m
Detected by Pingoru
Feb 11, 2026, 06:20 PM UTC

Affected components

section-188540 (Leads Capture)section-188540 (Files)

Update timeline

  1. investigating Feb 11, 2026, 06:20 PM UTC

    We're aware of an issue preventing users from publishing new Lead Forms. Users receive an error message about a missing "Lead details block". Our team is actively investigating and will provide updates shortly. We apologize for the disruption.

  2. resolved Feb 12, 2026, 04:43 PM UTC

    Resolved: This issue has been fixed. We've repaired all Lead Forms that were affected during the outage. All Lead Forms should now publish successfully. We're continuing to monitor the system to ensure stability. If you continue to experience issues publishing lead forms, please contact our support team.

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