HoneyBook incident
Service disruption in Pipeline, templates, and some search functionality
Resolved after 5 hours 44 minutes, affecting section-188540 (CRM & Project Management) and section-188540 (Files), on February 23, 2026.
Issues affecting the Pipeline, Search, and Templates have been resolved. We're continuing to monitor the system to ensure stability and appreciate your continued patience and understanding. If you continue to experience issues, please contact our support team.
Affected components
Update timeline
- investigating Feb 23, 2026, 05:50 PM UTC
We are currently experiencing an issue affecting parts of our platform. Confirmed affected: • Pipeline May also be affected: • Templates • Smart Files (some search functions) Our team is actively working to fix this and will post updates here as soon as we have more information. We're sorry for the inconvenience.
- resolved Feb 23, 2026, 11:34 PM UTC
Issues affecting the Pipeline, Search, and Templates have been resolved. We're continuing to monitor the system to ensure stability and appreciate your continued patience and understanding. If you continue to experience issues, please contact our support team.
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