Honest Mobile incident

Smart SIM upgrades

Ongoing since 01:17 PM UTC, affecting Smart SIM.

investigating Oct 29, 2026, 01:17 PM UTC

We are aware of an issue effecting customers looking to upgrade to the new 2.0 version of the Smart SIM, and are investigating with our network partners for a resolution

Started: Oct 29, 2026, 01:17 PM UTC
Resolved: Ongoing
Duration: ● 14m
Detected by Pingoru: Oct 29, 2026, 01:17 PM UTC

Affected components

Smart SIM

Update timeline

investigating Oct 29, 2026, 01:17 PM UTC

We are aware of an issue effecting customers looking to upgrade to the new 2.0 version of the Smart SIM, and are investigating with our network partners for a resolution

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