Home Configure incident

Publishing and Catalog Releases

Resolved after 21 minutes, affecting Project Service and Catalog Release, on December 12, 2023.

identified Dec 12, 2023, 10:19 PM UTC

We have identified an issue preventing publishing of some homes, and preventing the release of our catalogs. The fix is already identified and will be released to our live environment shortly. There will be a very short downtime with this fix.

Started
Dec 12, 2023, 10:19 PM UTC
Resolved
Dec 12, 2023, 10:41 PM UTC
Duration
21m
Detected by Pingoru
Dec 12, 2023, 10:19 PM UTC

Affected components

Project ServiceCatalog Release

Update timeline

  1. identified Dec 12, 2023, 10:19 PM UTC

    We have identified an issue preventing publishing of some homes, and preventing the release of our catalogs. The fix is already identified and will be released to our live environment shortly. There will be a very short downtime with this fix.

  2. resolved Dec 12, 2023, 10:41 PM UTC

    This incident has been resolved.

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