Home Configure incident

Database temporarily unavailable

Notice Vendor's status page →

Resolved after 13 hours 2 minutes, affecting Project Service and Omnibuilder Service and 1 more, on January 3, 2024.

monitoring Jan 03, 2024, 04:48 PM UTC

System is operational

Started
Jan 03, 2024, 04:00 PM UTC
Resolved
Jan 04, 2024, 05:02 AM UTC
Duration
13h 2m
Detected by Pingoru
Jan 03, 2024, 04:00 PM UTC

Affected components

Project ServiceOmnibuilder ServiceCatalog ReleaseCruncherImage CachePost-CrunchRenderingBuilder Project ServiceWebCenterpoint

Update timeline

  1. identified Jan 03, 2024, 04:46 PM UTC

    An issue occurred causing the database server to become unavailable momentarily. The cause is identified, and the initiating action will not be allowed to happen again until a fix goes out for it tonight.

  2. identified Jan 03, 2024, 04:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 03, 2024, 04:48 PM UTC

    System is operational

  4. resolved Jan 04, 2024, 05:02 AM UTC

    This incident has been resolved.

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