Resolved after 4 hours 51 minutes, affecting Omnibuilder Service and Image Cache and 1 more, on July 18, 2024.
Microsoft has reported that they've determined the underlying cause and are now applying mitigation measures. We're beginning to see some systems recover as a result, however, not all systems have recovered at this time. We will continue to update this incident as services are restored.
Affected components
Update timeline
- investigating Jul 18, 2024, 10:24 PM UTC
We are experiencing a production outage. Active investigation is in progress.
- identified Jul 18, 2024, 10:33 PM UTC
Azure hosting is having regional outage. This is the cause of our outage. We are investigating solutions.
- identified Jul 18, 2024, 10:59 PM UTC
There are widespread Azure failures across the central US. Microsoft has released an impact statement that many services and VM’s are experiencing connection failures, including Paradigm customers, and it is being investigated within Azure. We’ll be providing updates as we have them.
- identified Jul 19, 2024, 01:37 AM UTC
Microsoft has determined the cause and is working towards a resolution. We are working towards our own remediation, but it may prove unnecessary if Microsoft services are restored.
- monitoring Jul 19, 2024, 02:32 AM UTC
Microsoft has reported that they've determined the underlying cause and are now applying mitigation measures. We're beginning to see some systems recover as a result, however, not all systems have recovered at this time. We will continue to update this incident as services are restored.
- resolved Jul 19, 2024, 03:16 AM UTC
Services have been restored.
Your product runs on more than Home Configure
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services