Resolved after 4 hours 30 minutes, affecting Rendering, on January 30, 2025.
An application fix is being released to production to resolve this issue. A short downtime will begin.
Affected components
Update timeline
- investigating Jan 30, 2025, 05:41 PM UTC
We are investigating an issue where visualizations for Interior Doors and Cabinets can be inaccurate for homes with structural options. Please report the issue to your Digitial Tools and Paradigm representatives if you encounter this.
- identified Jan 30, 2025, 08:59 PM UTC
A fix for this issue will be released at 4pm central time. There will be a brief outage at that time.
- identified Jan 30, 2025, 10:01 PM UTC
An application fix is being released to production to resolve this issue. A short downtime will begin.
- resolved Jan 30, 2025, 10:11 PM UTC
The issue is resolved and the production downtime is complete.
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