Resolved after 4 hours 10 minutes, affecting Catalog Release and Rendering, on July 16, 2025.
We are continuing to run through the processing side of the system upgrade. We are now expecting that to complete at 1:00 pm cst.
Affected components
Update timeline
- identified Jul 16, 2025, 02:22 PM UTC
We’re currently experiencing extended downtime due to our system upgrade. Our team is working diligently to resolve this, and normal usage should resume soon. What to Expect: Changes made in Catalog Tools before the completion of this upgrade will not be saved., and some selection categories are missing from homes. Expected Completion: 12:00pm cst We sincerely apologize for the inconvenience and appreciate your patience.
- identified Jul 16, 2025, 05:05 PM UTC
We are continuing to run through the processing side of the system upgrade. We are now expecting that to complete at 1:00 pm cst.
- resolved Jul 16, 2025, 06:33 PM UTC
This incident has been resolved.
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