Home Configure incident

Production Outage

Resolved after 29 minutes, affecting Project Service and Omnibuilder Service and 1 more, on August 4, 2025.

resolved Aug 04, 2025, 08:56 PM UTC

There was an unexpected outage in our Azure services which caused a temporary interruption in our production environment. This outage was resolved and all services are back online, though we will continue to monitor for any other unexpected occurrences.

Started
Aug 04, 2025, 08:26 PM UTC
Resolved
Aug 04, 2025, 08:56 PM UTC
Duration
29m
Detected by Pingoru
Aug 04, 2025, 08:26 PM UTC

Affected components

Project ServiceOmnibuilder ServiceCatalog ReleaseCruncherImage CachePost-CrunchRenderingBuilder Project ServiceWebCenterpoint

Update timeline

  1. investigating Aug 04, 2025, 08:26 PM UTC

    We are experiencing a production outage. Active investigation is in progress.

  2. monitoring Aug 04, 2025, 08:34 PM UTC

    Services have been restored. We are continuing to monitor the situation.

  3. monitoring Aug 04, 2025, 08:55 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 04, 2025, 08:56 PM UTC

    There was an unexpected outage in our Azure services which caused a temporary interruption in our production environment. This outage was resolved and all services are back online, though we will continue to monitor for any other unexpected occurrences.

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