Resolved after 21 hours 16 minutes, affecting Project Service and Omnibuilder Service and 1 more, on October 29, 2025.
We have received a confirmation of the fix from Azure and verified that our systems are functioning as expected.
Affected components
Update timeline
- investigating Oct 29, 2025, 03:58 PM UTC
We are experiencing a production outage. Active investigation by our engineers is in progress. There appears to be a broad Azure based outage affecting multiple systems
- identified Oct 29, 2025, 04:49 PM UTC
Azure has confirmed that they are experiencing an issue within their portal that is causing the outages. We are in contact with them to stay up to date on when it is resolved so we can ensure all of our systems are back online.
- identified Oct 29, 2025, 09:29 PM UTC
We have received communication from Azure that they are expecting a fix to be deployed at 6:20 PM Central time. We will test functionality as soon as we have confirmation that the fix has been implemented.
- monitoring Oct 29, 2025, 11:32 PM UTC
Our internal testing results look good, and system functionality has been restored. However, Azure has not yet issued a full “all clear” on their side. We’ll go ahead and close out this incident but will continue to monitor closely. Thank you for your patience and understanding throughout this issue.
- resolved Oct 30, 2025, 01:15 PM UTC
We have received a confirmation of the fix from Azure and verified that our systems are functioning as expected.
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