HiveCPQ incident

Investigating Delays in Hive Query Performance

Resolved after 20 minutes, affecting Hive CPQ application and HiveConnect and 1 more, on January 20, 2026.

resolved Jan 20, 2026, 02:38 PM UTC

The performance issues affecting Hive queries have been resolved. All systems are now fully operational.

Started
Jan 20, 2026, 02:18 PM UTC
Resolved
Jan 20, 2026, 02:38 PM UTC
Duration
20m
Detected by Pingoru
Jan 20, 2026, 02:18 PM UTC

Affected components

Hive CPQ applicationHiveConnectHive CPQ APIHive CPQ Support

Update timeline

  1. investigating Jan 20, 2026, 02:18 PM UTC

    Some users may experience delays or timeouts when running queries. Data integrity is not affected. Status: Our team is actively identifying the issue and working toward a resolution. We will provide another update in [30/60] minutes.

  2. resolved Jan 20, 2026, 02:38 PM UTC

    The performance issues affecting Hive queries have been resolved. All systems are now fully operational.

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