HiveCPQ experienced a major incident on January 20, 2026 affecting HiveCPQ application and HiveConnect and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
HiveCPQ applicationHiveConnectHiveCPQ APIHiveCPQ Support
Update timeline
- investigating Jan 20, 2026, 02:18 PM UTC
Some users may experience delays or timeouts when running queries. Data integrity is not affected. Status: Our team is actively identifying the issue and working toward a resolution. We will provide another update in [30/60] minutes.
- resolved Jan 20, 2026, 02:38 PM UTC
The performance issues affecting Hive queries have been resolved. All systems are now fully operational.