HiveCPQ experienced a minor incident on February 10, 2026 affecting HiveCPQ application, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2026, 10:00 AM UTC
We have identified a display issue following the latest update where some users are seeing duplicated data within sub-configurator blocks. Resolution: Our team has identified the cause and is actively working on a fix to restore the correct display logic.
- investigating Feb 10, 2026, 10:20 AM UTC
Update Details: Our engineering team has completed their investigation and identified the root cause of the duplication reports. Viewing Issue Only: We can confirm this is strictly a front-end display issue. The user interface is rendering duplicates, but the underlying data structure is not affected. Logic is Intact: The configurator logic remains correct. Calculations and saved configurations are processing accurately, despite the visual duplication on screen.
- resolved Feb 10, 2026, 10:37 AM UTC
The technical incident that occurred earlier has been successfully resolved. Our dedicated team worked to identify and fix the issue, ensuring minimal disruption to our operations. We apologize for any inconvenience caused and appreciate your patience and understanding. Thank you for your support!