Resolved after 1 hour 19 minutes, affecting Hive CPQ application, on April 12, 2026.
The degraded performance affecting configurator loading times has been resolved. A database query optimization has been deployed that significantly reduces response times. No data was affected during this incident. All systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 12, 2026, 09:21 AM UTC
We are currently aware of increased response times when loading and interacting with configurators. Our team has identified the root cause and is working on a fix.
- resolved Apr 12, 2026, 10:41 AM UTC
The degraded performance affecting configurator loading times has been resolved. A database query optimization has been deployed that significantly reduces response times. No data was affected during this incident. All systems are operating normally. Thank you for your patience.
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