Hive AI incident

Delay in processing Async tasks

Resolved after 11 hours, affecting [SF1] API - Sync and [SF1] API - Async, on October 16, 2023.

investigating Oct 17, 2023, 03:18 AM UTC

We are continuing to investigate this issue.

Started
Oct 16, 2023, 03:00 PM UTC
Resolved
Oct 17, 2023, 02:00 AM UTC
Duration
11h
Detected by Pingoru
Oct 16, 2023, 03:00 PM UTC

Affected components

[SF1] API - Sync[SF1] API - Async

Update timeline

  1. investigating Oct 16, 2023, 04:21 PM UTC

    We are currently investigating the issue.

  2. investigating Oct 16, 2023, 04:21 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 16, 2023, 08:19 PM UTC

    Current tasks processing, recovering backlogged async tasks.

  4. investigating Oct 17, 2023, 03:18 AM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 17, 2023, 06:32 AM UTC

    This incident has been resolved.

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