Hive AI Outage History

Hive AI is up right now

Pingoru has recorded 50 incidents for Hive AI: 7 in the last 12 months and 2 in the last 90 days.

Source: status.thehive.ai

50incidents recorded
7last 12 months
2last 90 days
2 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Hive AI in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202613 of 744 (0%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 202617 of 744 (1%)
September 202600 of 720 (0%)
October 202600 of 512 (0%)

Incidents, newest first

Major August 21, 2026 API Failures For Model Requests 6h 44m [SF1] API - Sync, [SF1] API - Async

Started Aug 21, 2026, 11:15 AM UTC· resolved Aug 21, 2026, 06:00 PM UTC

  1. investigating Aug 21, 2026, 01:21 PM UTC

    Some models are currently failing in SF1. We are currently investigating the issue.

  2. investigating Aug 21, 2026, 01:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 21, 2026, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 15, 2026 Elevated API Errors 2h 46m [SF1] API - Sync, [SF1] API - Async, Hive website (thehive.ai)

Started May 15, 2026, 05:34 PM UTC· resolved May 15, 2026, 08:21 PM UTC

  1. investigating May 15, 2026, 05:34 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. monitoring May 15, 2026, 07:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 08:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 15, 2026 Increased Latency and Error rate –

Started Feb 15, 2026, 03:00 AM UTC· resolved Feb 15, 2026, 03:00 AM UTC

  1. resolved Feb 15, 2026, 03:31 AM UTC

    We're experiencing an elevated level of API errors and latency. This issue has been resolved.

Read the full incident report →

Major October 31, 2025 Increased latency and packet loss in VA1 47m [VA1] API Sync, [VA1] API Async

Started Oct 31, 2025, 06:18 AM UTC· resolved Oct 31, 2025, 07:05 AM UTC

  1. investigating Oct 31, 2025, 07:22 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 31, 2025, 07:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 23, 2025 October 2025: Hive AI service degradation on [SF1] API - Sync 1h 4m [SF1] API - Sync, [SF1] API - Async

Started Oct 23, 2025, 06:05 AM UTC· resolved Oct 23, 2025, 07:10 AM UTC

  1. investigating Oct 23, 2025, 06:21 AM UTC

    We are currently investigating an incident causing increased latencies and failures.

  2. monitoring Oct 23, 2025, 06:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 23, 2025, 06:34 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 23, 2025, 07:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Elevated API Errors for Thorn CSAM Matching API 12h 42m [SF1] API - Sync, [SF1] API - Async, [VA1] API Sync, [VA1] API Async

Started Oct 20, 2025, 07:15 AM UTC· resolved Oct 20, 2025, 07:57 PM UTC

  1. identified Oct 20, 2025, 04:09 PM UTC

    Thorn matching API is impacted by the AWS us-east-1 outage. We are actively working with them to resolve this as quickly as possible.

  2. resolved Oct 20, 2025, 07:57 PM UTC

    Thorn matching API is mostly recovered with occasional blips as AWS us-east-1 recovery is still ongoing. We will continue to monitor the service.

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Minor October 19, 2025 Increased error rates and latency 2h 9m [SF1] API - Sync

Started Oct 19, 2025, 08:10 PM UTC· resolved Oct 19, 2025, 10:20 PM UTC

  1. investigating Oct 19, 2025, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2025, 09:54 PM UTC

    A fix has been implemented and we're continuing to monitor the results

  3. resolved Oct 19, 2025, 10:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2025 Async delays 3h 2m [SF1] API - Async

Started Oct 09, 2025, 06:00 AM UTC· resolved Oct 09, 2025, 09:02 AM UTC

  1. investigating Oct 09, 2025, 06:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 5, 2025 Partial Outage in VA1 2h 18m [SF1] API - Sync, [SF1] API - Async

Started Sep 05, 2025, 10:57 PM UTC· resolved Sep 06, 2025, 01:15 AM UTC

  1. identified Sep 06, 2025, 03:36 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Sep 06, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025 Elevated API Errors for Thorn CSAM detection in VA1 1h 6m [SF1] API - Sync

Started Jul 01, 2025, 04:36 AM UTC· resolved Jul 01, 2025, 05:42 AM UTC

  1. identified Jul 01, 2025, 04:36 AM UTC

    We're experiencing an elevated level of API errors for Thorn CSAM detection in Virginia Datacenter (VA1)

  2. resolved Jul 01, 2025, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2025 API Service Degradation in VA 16m

Started May 20, 2025, 08:15 PM UTC· resolved May 20, 2025, 08:31 PM UTC

  1. resolved May 20, 2025, 09:31 PM UTC

    We experienced API service degradation in VA for sync and async endpoints between 1:15pm PDT to 1:31pm PDT

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Critical May 13, 2025 API Service Outage in VA and SF 24m [SF1] API - Sync, [SF1] API - Async

Started May 13, 2025, 08:51 PM UTC· resolved May 13, 2025, 09:16 PM UTC

  1. identified May 13, 2025, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 13, 2025, 09:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2025 Emergency network maintenance in progress - no impact expected 27m

Started Apr 18, 2025, 05:29 PM UTC· resolved Apr 18, 2025, 05:57 PM UTC

  1. monitoring Apr 18, 2025, 05:29 PM UTC

    We are monitoring the network maintenance

  2. resolved Apr 18, 2025, 05:57 PM UTC

    The network maintenance has been completed

Read the full incident report →

Minor April 13, 2025 API Service Degradation for Model APIs 20m [SF1] API - Sync, [SF1] API - Async, Hive website (thehive.ai)

Started Apr 13, 2025, 05:03 AM UTC· resolved Apr 13, 2025, 05:24 AM UTC

  1. investigating Apr 13, 2025, 05:03 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 13, 2025, 05:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 17, 2025 Domain Name Registration –

Started Mar 17, 2025, 08:00 AM UTC· resolved Mar 17, 2025, 08:00 AM UTC

  1. resolved Mar 17, 2025, 11:54 AM UTC

    We are currently investigating this issue.

  2. postmortem Mar 17, 2025, 11:58 AM UTC

    Our domain registrar had a bug which invalidated our domain renewal. We’ve resolved the issue and are now implementing back-up domains in the future

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Major January 27, 2025 Increased error rates 55m [SF1] API - Sync, [SF1] API - Async, Hive website (thehive.ai)

Started Jan 27, 2025, 07:05 PM UTC· resolved Jan 27, 2025, 08:00 PM UTC

  1. identified Jan 27, 2025, 07:53 PM UTC

    We have identified a problem and are deploying a fix.

  2. resolved Jan 27, 2025, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 12, 2025 Delay in Async task processing 1h 46m [SF1] API - Async

Started Jan 12, 2025, 12:33 PM UTC· resolved Jan 12, 2025, 02:20 PM UTC

  1. investigating Jan 12, 2025, 12:33 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 12, 2025, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 9, 2025 Delays in Async task processing 1h 24m [SF1] API - Async

Started Jan 09, 2025, 08:00 PM UTC· resolved Jan 09, 2025, 09:24 PM UTC

  1. investigating Jan 09, 2025, 08:25 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 09, 2025, 09:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2024 Service Disruption to Model APIs 12m [SF1] API - Sync, [SF1] API - Async

Started Oct 30, 2024, 04:25 PM UTC· resolved Oct 30, 2024, 04:37 PM UTC

  1. investigating Oct 30, 2024, 04:41 PM UTC

    We are investigating an issues affecting certain models being unavailable.

  2. resolved Oct 30, 2024, 04:43 PM UTC

    This incident has been resolved.

Read the full incident report →