HIN Outage History

HIN is up right now

Pingoru has recorded 50 incidents for HIN: 50 in the last 12 months and 15 in the last 90 days.

Source: hin.statuspage.io

50incidents recorded
50last 12 months
15last 90 days
4 hourstypical duration

Incidents, newest first

Notice March 26, 2026 Phone system outage 10m CallDesk

Started Mar 26, 2026, 03:33 PM UTC· resolved Mar 26, 2026, 03:44 PM UTC

  1. investigating Mar 26, 2026, 03:33 PM UTC

    We are currently working on a solution with our supplier and investigating the issue.

  2. investigating Mar 26, 2026, 03:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 26, 2026, 03:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 26, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 24, 2026 Partial Outage HIN Sign 2h 56m HIN Sign

Started Mar 24, 2026, 08:52 AM UTC· resolved Mar 24, 2026, 11:49 AM UTC

  1. investigating Mar 24, 2026, 08:52 AM UTC

    Partial outage of HIN Sign service due to a technical issue. Affected is the Adanced electronical signing. Start: 24.03.2026 - 07:15

  2. resolved Mar 24, 2026, 11:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 17, 2026 HIN Sign QES Interrupted 2h 16m HIN Sign

Started Mar 17, 2026, 02:02 PM UTC· resolved Mar 17, 2026, 04:19 PM UTC

  1. investigating Mar 17, 2026, 02:02 PM UTC

    The QR code required for VideoIdent is currently not being generated in HIN Sign QES. As a result, document signing with HIN Sign QES is not possible at this time.

  2. investigating Mar 17, 2026, 02:27 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 17, 2026, 04:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 11, 2026 Covercard 49m Covercard Service

Started Mar 11, 2026, 03:01 PM UTC· resolved Mar 11, 2026, 03:51 PM UTC

  1. investigating Mar 11, 2026, 03:01 PM UTC

    Unfortunately, covercard.hin.ch is currently unavailable. Start time: 11 March 2026 – 03:55 p.m Thank you for your patience.

  2. resolved Mar 11, 2026, 03:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 4, 2026 Problem Registration HIN ID 1h 50m HIN Client

Started Mar 04, 2026, 10:43 AM UTC· resolved Mar 04, 2026, 12:33 PM UTC

  1. investigating Mar 04, 2026, 10:43 AM UTC

    There is currently a problem with usage in the HIN client. We are working hard to resolve this issue.

  2. investigating Mar 04, 2026, 10:46 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 04, 2026, 12:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 11, 2026 E-prescription web applications for patients and pharmacies is down 58m E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies

Started Feb 11, 2026, 01:51 PM UTC· resolved Feb 11, 2026, 02:50 PM UTC

  1. investigating Feb 11, 2026, 01:51 PM UTC

    We are currently facing an outage of our web applications eprescription.hin.ch and pharma-eprescription.hin.ch. We apologize for the inconvenience and are working to resolve the problem as quickly as possible. Start: 01:45 p.m We will keep you informed about the status and appreciate your patience. Please check back later for further information.

  2. resolved Feb 11, 2026, 02:50 PM UTC

    This incident has been resolved.

Read the full incident report →