HIN incident

Phone system outage

Notice Resolved View vendor source →

HIN experienced a notice incident on March 26, 2026 affecting CallDesk, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 03:33 PM UTC
Resolved
Mar 26, 2026, 03:44 PM UTC
Duration
10m
Detected by Pingoru
Mar 26, 2026, 03:33 PM UTC

Affected components

CallDesk

Update timeline

  1. investigating Mar 26, 2026, 03:33 PM UTC

    We are currently working on a solution with our supplier and investigating the issue.

  2. investigating Mar 26, 2026, 03:41 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 26, 2026, 03:43 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 26, 2026, 03:44 PM UTC

    This incident has been resolved.