HIN incident

E-prescription web applications for patients and pharmacies is down

HIN experienced a critical incident on February 11, 2026 affecting E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies, lasting 58m. The incident has been resolved; the full update timeline is below.

Started: Feb 11, 2026, 01:51 PM UTC
Resolved: Feb 11, 2026, 02:50 PM UTC
Duration: 58m
Detected by Pingoru: Feb 11, 2026, 01:51 PM UTC

Affected components

E-Rezept Webapplikationen für Patienten und Apotheken | Applications web d' ordonnance électronique pour les patients et les pharmacies

Update timeline

investigating Feb 11, 2026, 01:51 PM UTC

We are currently facing an outage of our web applications eprescription.hin.ch and pharma-eprescription.hin.ch. We apologize for the inconvenience and are working to resolve the problem as quickly as possible. Start: 01:45 p.m We will keep you informed about the status and appreciate your patience. Please check back later for further information.
resolved Feb 11, 2026, 02:50 PM UTC

This incident has been resolved.