HIN experienced a critical incident on October 5, 2026 affecting HIN Active Sync (Mobile Devices), lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
HIN Active Sync (Mobile Devices)
Update timeline
- investigating Oct 05, 2026, 12:40 PM UTC
HIN Mail is currently unavailable on mobile devices and tablets when using ActiveSync. Our technical teams are investigating the issue and working to restore the service as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information is available. Start: 05.10.2026 - 14:30
- resolved Oct 05, 2026, 02:42 PM UTC
This incident has been resolved.