HIN incident

Outage HIN Platform

Critical Resolved View vendor source →

HIN experienced a critical incident on April 9, 2026 affecting HIN Client and Alternative Authentisierung | Authentification alternative and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 10:26 AM UTC
Resolved
Apr 09, 2026, 10:39 AM UTC
Duration
12m
Detected by Pingoru
Apr 09, 2026, 10:26 AM UTC

Affected components

HIN ClientAlternative Authentisierung | Authentification alternativeHIN SignHIN WebmailHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN Mail-SEAL (HIN Mail an Nichtmitglieder)HIN ServicecenterHIN TalkCovercard ServiceHIN Filebox

Update timeline

  1. investigating Apr 09, 2026, 10:26 AM UTC

    There is currently an issue with the HIN platform. We are working flat out to resolve the problem. Start: 9 April 2026 – 12:20

  2. resolved Apr 09, 2026, 10:39 AM UTC

    This incident has been resolved.