HIN incident

Outage HIN Platform

Major Resolved View vendor source →

HIN experienced a major incident on April 15, 2026 affecting HIN Client and Alternative Authentisierung | Authentification alternative and 1 more component, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 10:24 AM UTC
Resolved
Apr 15, 2026, 11:50 AM UTC
Duration
1h 26m
Detected by Pingoru
Apr 15, 2026, 10:24 AM UTC

Affected components

HIN ClientAlternative Authentisierung | Authentification alternativeHIN SignHIN WebmailHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN Mail-SEAL (HIN Mail an Nichtmitglieder)HIN ServicecenterHIN TalkHIN FileboxHIN Medical Boards

Update timeline

  1. investigating Apr 15, 2026, 10:24 AM UTC

    There is currently a partial outage on the HIN platform. We are working flat out to resolve the issue. Start: 15 April 2025 – 12:15

  2. resolved Apr 15, 2026, 11:50 AM UTC

    This incident has been resolved.