HIN incident

HIN Access / ACS Service Interruption

Critical Resolved View vendor source →

HIN experienced a critical incident on April 29, 2026 affecting HIN Teilnehmerverzeichnis | Répertoire des participants HIN, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 01:45 PM UTC
Resolved
Apr 29, 2026, 03:19 PM UTC
Duration
1h 33m
Detected by Pingoru
Apr 29, 2026, 01:45 PM UTC

Affected components

HIN Teilnehmerverzeichnis | Répertoire des participants HIN

Update timeline

  1. investigating Apr 29, 2026, 02:23 PM UTC

    Currently, there is a disruption affecting HIN Access / ACS (Access Control Service). Access to HIN-protected websites is currently limited or unavailable. New sessions can't be initiated at this time. All entries matching *.c-hin-prod-lpg1.hin-infra.ch are affected. The root cause is currently under investigation. We apologize for the inconvenience. Start time: 15:40

  2. investigating Apr 29, 2026, 02:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 29, 2026, 03:19 PM UTC

    This incident has been resolved.