HIN incident

Sign Outage and E-Prescription

Critical Resolved View vendor source →

HIN experienced a critical incident on May 5, 2026 affecting Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électronique and Apotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POS and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 08:46 AM UTC
Resolved
May 05, 2026, 09:11 AM UTC
Duration
24m
Detected by Pingoru
May 05, 2026, 08:46 AM UTC

Affected components

Rezeptsignatur durch Ärzteschaft | Signature d'ordonnance électroniqueApotheken mit HIN-ID integriert im POS-System | Pharmacies avec identités HIN intégré dans le système POSHIN Sign

Update timeline

  1. investigating May 05, 2026, 08:46 AM UTC

    We are currently experiencing an outage affecting sign.hin.ch and e-prescription. As a result, document signing is not possible at this time.

  2. investigating May 05, 2026, 08:57 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 05, 2026, 09:11 AM UTC

    This incident has been resolved.