HIN experienced a notice incident on May 13, 2026 affecting HIN ID Cockpit, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2026, 02:19 PM UTC
Currently, there is a partial disruption affecting services: id-cockpit.hin.ch directory.hin.ch The root cause is currently under investigation. We apologize for the inconvenience.
- investigating May 13, 2026, 03:47 PM UTC
Currently, there is a partial disruption affecting the following services: - directory.hin.ch - id-cockpit.hin.ch - and other HIN Access / ACS (Access Control Service) websites. As a temporary workaround, HIN users are advised to access ACS-protected websites using their browser’s Incognito / Private Mode. The incident is currently being investigated and handled with high priority. Further updates will follow as soon as more information becomes available. We apologize for the inconvenience and appreciate your understanding.
- resolved May 15, 2026, 05:56 AM UTC
This incident has been resolved.