HIN experienced a major incident on August 5, 2026 affecting HIN Servicecenter, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
HIN Servicecenter
Update timeline
- investigating Aug 05, 2026, 01:35 PM UTC
At present, it is not possible to activate access via SMS code in the HIN Customer Centre. We are working flat out to resolve the issue. We apologise for any inconvenience caused. Start: 5 August 2026 – 12:15
- resolved Aug 05, 2026, 01:41 PM UTC
This incident has been resolved.