HIN experienced a major incident on September 21, 2026 affecting HIN Client and Alternative Authentisierung | Authentification alternative and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
HIN ClientAlternative Authentisierung | Authentification alternativeHIN SignHIN WebmailHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN ServicecenterHIN FileboxHIN Medical Boards
Update timeline
- investigating Sep 21, 2026, 07:15 AM UTC
Some customers may currently experience limited access to parts of our platform. Our teams are working with high priority to resolve the issue as quickly as possible. Start: 21.09.2026 - 09:05
- resolved Sep 21, 2026, 07:24 AM UTC
This incident has been resolved.