HIN experienced a critical incident on October 9, 2026 affecting HIN Client and Alternative Authentisierung | Authentification alternative and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
HIN ClientAlternative Authentisierung | Authentification alternativeHIN SignHIN Teilnehmerverzeichnis | Répertoire des participants HINHIN ServicecenterHIN Active Sync (Mobile Devices)
Update timeline
- investigating Oct 09, 2026, 06:33 AM UTC
Unfortunately, access to the HIN platform is currently not working. Start Time: 09.10.2026 - 08:05 The root cause is currently under investigation. We apologize for the inconvenience.
- resolved Oct 09, 2026, 07:00 AM UTC
This incident has been resolved.