Highspot incident
Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center
Highspot experienced a major incident on July 17, 2026 affecting Learning and Learning, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2026, 04:35 PM UTC
We are investigating reports of an issue where managers are unable to review submissions within the Learning Center in our AMERICAS1 & AMERICAS2 Data Center. We are actively investigating this issue and will provide further details regarding symptoms and scope at 11:30 AM Pacific Time.
- investigating Jul 17, 2026, 04:35 PM UTC
We are continuing to investigate this issue.
- identified Jul 17, 2026, 06:56 PM UTC
The Engineering Team has identified the root cause of this issue and are working towards the fix.
- identified Jul 17, 2026, 06:59 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jul 17, 2026, 08:26 PM UTC
The issue related to managers are unable to review submissions within the Learning Center has now been resolved.