Highspot incident

Review Submission tab within Learning Center Issue in AMERICAS1 & AMERICAS2 Data Center

Resolved after 3 hours 50 minutes, affecting Learning and Learning, on July 17, 2026.

resolved Jul 17, 2026, 08:26 PM UTC

The issue related to managers are unable to review submissions within the Learning Center has now been resolved.

Started
Jul 17, 2026, 04:35 PM UTC
Resolved
Jul 17, 2026, 08:26 PM UTC
Duration
3h 50m
Detected by Pingoru
Jul 17, 2026, 04:35 PM UTC

Affected components

LearningLearning

Update timeline

  1. investigating Jul 17, 2026, 04:35 PM UTC

    We are investigating reports of an issue where managers are unable to review submissions within the Learning Center in our AMERICAS1 & AMERICAS2 Data Center. We are actively investigating this issue and will provide further details regarding symptoms and scope at 11:30 AM Pacific Time.

  2. investigating Jul 17, 2026, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 17, 2026, 06:56 PM UTC

    The Engineering Team has identified the root cause of this issue and are working towards the fix.

  4. identified Jul 17, 2026, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jul 17, 2026, 08:26 PM UTC

    The issue related to managers are unable to review submissions within the Learning Center has now been resolved.

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