Highnote had 7 outages in the last 2 years totaling 34h 2m of downtime — averaging 0.3 incidents per month.
There were 7 Highnote outages since August 16, 2025 totaling 34h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue that may be causing delays in reporting data.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Declined transactions can be retried and should be successful. Our team is actively investigating and monitoring the situation. At this time, there is no confirmed service disruption.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
RESOLVED. The downtime lasted 17 minutes, from 4:51:30 PST to 5:08:30 PST.
This incident has been resolved.
Application Processing: Applications may be delayed in processing Reports: Report generation is now operational
This incident has been resolved.
An issue has been identified.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.