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Highnote is operational right now. Last checked just now; the most recent incident resolved 8d ago.
Real-time Highnote status, recent outages, and incident history: pulled directly from Highnote's official status page at status.highnote.com every 5 minutes. Pingoru tracks 7 Highnote services and has captured 3 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment Highnote reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- investigating · Oct 22, 2026, 10:42 PM UTC
We are currently investigating an issue affecting webhook notification delivery on the Highnote platform. What’s happening: Starting at approximately 2:39 PM PT on October 22, a portion of webhook notifications may be delayed or not delivered. The issue is related to an upstream cloud infrastructure provider, and our engineering team is actively working on it. What’s not impacted: Card authorizations and transaction processing are not impacted. What you can do: If your workflows depend on webhook notifications, we recommend using the Highnote API to confirm the current state of transactions and other events in the meantime. We will share updates as they become available on our status page. If you have questions, please reach out to [[email protected]](mailto:[email protected] "[email protected]").
- resolved · Oct 22, 2026, 11:30 PM UTC
All delayed notifications have been delivered.
Latest: All delayed notifications have been delivered.
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Timeline · 4 updates
- identified · Aug 17, 2026, 11:14 PM UTC
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA). We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
- investigating · Aug 17, 2026, 11:14 PM UTC
The incident is still ongoing
- resolved · Aug 17, 2026, 11:14 PM UTC
Mastercard transaction processing across Issuing and Acquiring has been resolved. The incident did not impact access to the Highnote Platform API or Dashboard.
- investigating · Aug 17, 2026, 11:14 PM UTC
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. The issue impact includes issuing (Mastercard, Pulse, and MoneyPass) and Acquiring. Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA). We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
Latest: Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. The issue impact includes iss…
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- AcquiringTransaction Processing - MasterCard
Timeline · 4 updates
- identified · Aug 15, 2026, 04:45 AM UTC
Mastercard is having an outage across both issuance and acquiring
- identified · Aug 15, 2026, 04:58 AM UTC
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA). We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
- identified · Aug 15, 2026, 05:00 AM UTC
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers. Mastercard is actively investigating the root cause and working to restore normal service as quickly as possible. Currently, they do not have an estimated time of resolution (ETA). We understand the impact this may have on your operations and are actively monitoring the situation with Mastercard. We will continue to provide updates as additional information becomes available.
- resolved · Aug 15, 2026, 06:23 AM UTC
Mastercard transaction processing across Issuing and Acquiring has been resolved. The incident did not impact access to the Highnote Platform API or Dashboard.
Latest: Mastercard transaction processing across Issuing and Acquiring has been resolved. The incident did not impact access to the Highnote Platform API or Dashboard.
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Incident record
Since April 2026 · Statuspage by Atlassian · 7 components checked every 5 minutesThe longest incident in the last year, Reports being generated may be missing data. Transaction processing is not impacted. on May 17, 2026, ran for 5 hours.
Most affected components, last 12 months
- API1
- Acquiring1
- Dashboard1
- Notifications1
- Test Environment1
Latest incidents
- Webhook notifications delayed
We are currently investigating an issue affecting webhook notification delivery on the Highnote platform. What’s happening: Starting at approximately 2:39 PM…
- Mastercard Outage
Mastercard is currently experiencing a global issue that is impacting transaction processing and may result in failed transactions for some customers.…
- Mastercard Outage
Mastercard is having an outage across both issuance and acquiring
- Webhook notifications delayed ResolvedStarted Oct 22, 2026, 10:42 PM UTC · Resolved Oct 22, 2026, 11:30 PM UTC · 47m
- Mastercard Outage ResolvedStarted Aug 15, 2026, 06:45 AM UTC · Resolved Aug 15, 2026, 06:45 AM UTC · –
- Mastercard Outage ResolvedStarted Aug 15, 2026, 04:00 AM UTC · Resolved Aug 15, 2026, 05:45 AM UTC · 1h 44m