Highnote incident
Visa is currently experiencing an issue that may lead to a slight increase in declines.
Highnote experienced a notice incident on February 21, 2026 affecting Transaction Processing - Visa, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Processing - Visa
Update timeline
- monitoring Feb 21, 2026, 12:50 AM UTC
Declined transactions can be retried and should be successful. Our team is actively investigating and monitoring the situation. At this time, there is no confirmed service disruption.
- resolved Feb 21, 2026, 02:30 AM UTC
This incident has been resolved.