HighLevel incident

Facebook Leads not syncing in GHL

Minor Resolved View vendor source →

HighLevel experienced a minor incident on May 13, 2026 affecting Integrations, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 12:00 PM UTC
Resolved
May 14, 2026, 05:50 PM UTC
Duration
1d 5h
Detected by Pingoru
May 13, 2026, 12:00 PM UTC

Affected components

Integrations

Update timeline

  1. investigating May 13, 2026, 12:00 PM UTC

    We've identified that Meta API is experiencing issues impacting Facebook Leads data and payloads. We are actively monitoring the situation and will update you as soon as we have an update or more information available.

  2. investigating May 13, 2026, 06:46 PM UTC

    Facebook Lead Ads API traffic is looking stable for now. We keep monitoring the situation and awaiting confirmation from Meta about situation being fully resolved

  3. resolved May 14, 2026, 05:50 PM UTC

    This has been resolved. API traffic is looking stable