Heymarket incident

Incoming Messages Not Received from Certain Carriers

Resolved after 3 days, affecting Web App (app.heymarket.com), on December 2, 2024.

investigating Dec 03, 2024, 12:11 AM UTC

We are continuing to investigate this issue.

Started
Dec 02, 2024, 05:14 PM UTC
Resolved
Dec 05, 2024, 05:55 PM UTC
Duration
3d
Detected by Pingoru
Dec 02, 2024, 05:14 PM UTC

Affected components

Web App (app.heymarket.com)

Update timeline

  1. investigating Dec 02, 2024, 05:14 PM UTC

    We are currently experiencing an intermittent issue where some incoming messages from certain carriers are not appearing in the web application. We are actively investigating the problem.

  2. investigating Dec 03, 2024, 12:11 AM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 05, 2024, 05:55 PM UTC

    This incident has been resolved.

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