Degraded performance on Salesforce integration
Affected: Integrations
Timeline · 2 updates
- investigating Jun 11, 2026, 10:35 PM UTC
We are currently investigating this issue.
- resolved Jun 11, 2026, 11:32 PM UTC
This incident has been resolved.
Heymarket Outage History
Heymarket is up right nowHeymarket had 7 outages in the last 2 years totaling 34h 40m of downtime — averaging 0.3 incidents per month.
There were 7 Heymarket outages since October 20, 2025 totaling 34h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
Messaging Service Interruption
Affected: Public APIMessaging
Timeline · 1 update
- investigating Jun 10, 2026, 01:49 PM UTC
We are currently investigating the issue with failed messaging.
API issue affecting integrations with HubSpot, Salesforce, and Microsoft Teams
Affected: Integrations
Timeline · 2 updates
- investigating May 12, 2026, 06:42 PM UTC
We are investigating an issue affecting our integrations with HubSpot, Salesforce, and Microsoft Teams. Customers using these integrations may experience intermittent disruptions. Our engineering team is actively working to identify the cause and restore stability.
- resolved May 12, 2026, 08:03 PM UTC
This incident has been resolved.
Delay in processing incoming messages
Affected: Messaging
Timeline · 2 updates
- identified Dec 02, 2025, 08:04 PM UTC
We have identified a delay in processing incoming messages. Our engineering team is working on a fix.
- resolved Dec 02, 2025, 09:35 PM UTC
This incident has been resolved.
Service Interruption
Affected: Web App (app.heymarket.com)
Timeline · 5 updates
- investigating Nov 11, 2025, 07:02 PM UTC
We are currently investigating this issue.
- identified Nov 11, 2025, 07:57 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 11, 2025, 07:58 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 11, 2025, 08:01 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 11, 2025, 08:17 PM UTC
This incident has been resolved.
SMS Delivery Delays and Failures to AT&T Network in the US for a Subset of 10 Digit Long Codes
Affected: Messaging
Timeline · 4 updates
- investigating Oct 20, 2025, 06:07 PM UTC
Carrier is reporting SMS delivery delays when sending messages to AT&T US Network via a subset of 10DLC long codes that is impacting a subset of users.
- investigating Oct 20, 2025, 11:29 PM UTC
This incident has been resolved.
- investigating Oct 20, 2025, 11:40 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2025, 11:40 PM UTC
This incident has been resolved.
Carrier Service Incident
Affected: Messaging
Timeline · 4 updates
- investigating Oct 20, 2025, 07:04 PM UTC
We are currently tracking an upstream provider incident that is impacting a subset of users. The issue has been identified as stemming from an underlying infrastructure problem within a major cloud provider’s U.S. region.
- identified Oct 20, 2025, 07:05 PM UTC
A fix has been identified by the carrier and is currently being worked on and monitored.
- monitoring Oct 20, 2025, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 11:36 PM UTC
This incident has been resolved.