Resolved after 15 hours 39 minutes, affecting Messaging, on October 20, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Messaging
Update timeline
- investigating Oct 20, 2025, 07:04 PM UTC
We are currently tracking an upstream provider incident that is impacting a subset of users. The issue has been identified as stemming from an underlying infrastructure problem within a major cloud provider’s U.S. region.
- identified Oct 20, 2025, 07:05 PM UTC
A fix has been identified by the carrier and is currently being worked on and monitored.
- monitoring Oct 20, 2025, 07:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2025, 11:36 PM UTC
This incident has been resolved.
Your product runs on more than Heymarket
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services