Hey!Broadband incident

Component "West Ealing" and a few other components are Down

Resolved after 10 hours 24 minutes, affecting Amersham and Banbury and 1 more, on December 23, 2025.

monitoring Dec 23, 2025, 08:34 PM UTC

"Burgess Hill" is Operational

Started
Dec 23, 2025, 08:29 PM UTC
Resolved
Dec 24, 2025, 06:53 AM UTC
Duration
10h 24m
Detected by Pingoru
Dec 23, 2025, 08:29 PM UTC

Affected components

AmershamBanburyBeaconsfieldBillingshurstBroadbridge HeathBurgess HillCamberleyCartertonCheshamCranleigh

Update timeline

  1. investigating Dec 23, 2025, 08:29 PM UTC

    "Chesham" is Down

  2. investigating Dec 23, 2025, 08:29 PM UTC

    "Farnborough" is Down

  3. investigating Dec 23, 2025, 08:29 PM UTC

    "Hounslow" is Down

  4. investigating Dec 23, 2025, 08:29 PM UTC

    "West Ealing" is Down

  5. investigating Dec 23, 2025, 08:29 PM UTC

    "Greenford" is Down

  6. investigating Dec 23, 2025, 08:29 PM UTC

    "Hanwell" is Down

  7. investigating Dec 23, 2025, 08:29 PM UTC

    "Holmer Green" is Down

  8. investigating Dec 23, 2025, 08:29 PM UTC

    "Beaconsfield" is Down

  9. investigating Dec 23, 2025, 08:29 PM UTC

    "Downley" is Down

  10. investigating Dec 23, 2025, 08:29 PM UTC

    "Horsham" is Down

  11. investigating Dec 23, 2025, 08:30 PM UTC

    "Cranleigh" is Down

  12. investigating Dec 23, 2025, 08:30 PM UTC

    "Kidlington" is Down

  13. investigating Dec 23, 2025, 08:30 PM UTC

    "Banbury" is Down

  14. investigating Dec 23, 2025, 08:30 PM UTC

    "Northolt" is Down

  15. investigating Dec 23, 2025, 08:30 PM UTC

    "Southall" is Down

  16. investigating Dec 23, 2025, 08:30 PM UTC

    "Hayes" is Down

  17. investigating Dec 23, 2025, 08:30 PM UTC

    "Camberley" is Down

  18. investigating Dec 23, 2025, 08:30 PM UTC

    "Horley" is Down

  19. investigating Dec 23, 2025, 08:30 PM UTC

    "Broadbridge Heath" is Down

  20. investigating Dec 23, 2025, 08:30 PM UTC

    "Tyler Green" is Down

  21. investigating Dec 23, 2025, 08:30 PM UTC

    "Gerrards Cross" is Down

  22. investigating Dec 23, 2025, 08:30 PM UTC

    "Billingshurst" is Down

  23. investigating Dec 23, 2025, 08:30 PM UTC

    "High Wycombe" is Down

  24. investigating Dec 23, 2025, 08:30 PM UTC

    "Farnham" is Down

  25. investigating Dec 23, 2025, 08:30 PM UTC

    "Wantage" is Down

  26. investigating Dec 23, 2025, 08:30 PM UTC

    "Hazlemere" is Down

  27. investigating Dec 23, 2025, 08:30 PM UTC

    "Amersham" is Down

  28. investigating Dec 23, 2025, 08:30 PM UTC

    "Reigate" is Down

  29. investigating Dec 23, 2025, 08:30 PM UTC

    "Perivale" is Down

  30. investigating Dec 23, 2025, 08:30 PM UTC

    "Loudwater" is Down

  31. investigating Dec 23, 2025, 08:30 PM UTC

    "Smallfield" is Down

  32. investigating Dec 23, 2025, 08:30 PM UTC

    "Elstead" is Down

  33. investigating Dec 23, 2025, 08:30 PM UTC

    "Carterton" is Down

  34. monitoring Dec 23, 2025, 08:30 PM UTC

    "Northolt" is Operational

  35. monitoring Dec 23, 2025, 08:30 PM UTC

    "Banbury" is Operational

  36. monitoring Dec 23, 2025, 08:30 PM UTC

    "Greenford" is Operational

  37. investigating Dec 23, 2025, 08:30 PM UTC

    "Redhill" is Down

  38. investigating Dec 23, 2025, 08:30 PM UTC

    "Witney" is Down

  39. monitoring Dec 23, 2025, 08:30 PM UTC

    "Hayes" is Operational

  40. investigating Dec 23, 2025, 08:30 PM UTC

    "Hemel Hempstead" is Down

  41. monitoring Dec 23, 2025, 08:30 PM UTC

    "Farnborough" is Operational

  42. monitoring Dec 23, 2025, 08:30 PM UTC

    "Hanwell" is Operational

  43. monitoring Dec 23, 2025, 08:30 PM UTC

    "Perivale" is Operational

  44. monitoring Dec 23, 2025, 08:30 PM UTC

    "Amersham" is Operational

  45. investigating Dec 23, 2025, 08:30 PM UTC

    "Burgess Hill" is Down

  46. investigating Dec 23, 2025, 08:30 PM UTC

    "Godalming" is Down

  47. monitoring Dec 23, 2025, 08:30 PM UTC

    "Chesham" is Operational

  48. monitoring Dec 23, 2025, 08:30 PM UTC

    "West Ealing" is Operational

  49. monitoring Dec 23, 2025, 08:33 PM UTC

    "Beaconsfield" is Operational

  50. monitoring Dec 23, 2025, 08:33 PM UTC

    "Farnham" is Operational

  51. monitoring Dec 23, 2025, 08:33 PM UTC

    "Penn" is Operational

  52. monitoring Dec 23, 2025, 08:33 PM UTC

    "Horley" is Operational

  53. monitoring Dec 23, 2025, 08:33 PM UTC

    "Billingshurst" is Operational

  54. monitoring Dec 23, 2025, 08:33 PM UTC

    "Wantage" is Operational

  55. monitoring Dec 23, 2025, 08:33 PM UTC

    "Broadbridge Heath" is Operational

  56. monitoring Dec 23, 2025, 08:33 PM UTC

    "Redhill" is Operational

  57. monitoring Dec 23, 2025, 08:33 PM UTC

    "Hazlemere" is Operational

  58. monitoring Dec 23, 2025, 08:33 PM UTC

    "Holmer Green" is Operational

  59. monitoring Dec 23, 2025, 08:33 PM UTC

    "Tyler Green" is Operational

  60. monitoring Dec 23, 2025, 08:33 PM UTC

    "Carterton" is Operational

  61. monitoring Dec 23, 2025, 08:34 PM UTC

    "Cranleigh" is Operational

  62. monitoring Dec 23, 2025, 08:34 PM UTC

    "Elstead" is Operational

  63. monitoring Dec 23, 2025, 08:34 PM UTC

    "Downley" is Operational

  64. monitoring Dec 23, 2025, 08:34 PM UTC

    "Hemel Hempstead" is Operational

  65. monitoring Dec 23, 2025, 08:34 PM UTC

    "Horsham" is Operational

  66. monitoring Dec 23, 2025, 08:34 PM UTC

    "Witney" is Operational

  67. monitoring Dec 23, 2025, 08:34 PM UTC

    "Loudwater" is Operational

  68. monitoring Dec 23, 2025, 08:34 PM UTC

    "Kidlington" is Operational

  69. monitoring Dec 23, 2025, 08:34 PM UTC

    "Gerrards Cross" is Operational

  70. monitoring Dec 23, 2025, 08:34 PM UTC

    "High Wycombe" is Operational

  71. monitoring Dec 23, 2025, 08:34 PM UTC

    "Reigate" is Operational

  72. monitoring Dec 23, 2025, 08:34 PM UTC

    "Burgess Hill" is Operational

  73. resolved Dec 24, 2025, 06:53 AM UTC

    The incident has been resolved.

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