Hey!Broadband incident

Partial Outage

Major Vendor's status page →

Resolved after 7 hours 58 minutes, affecting Banbury and Carterton and 1 more, on December 28, 2025.

identified Dec 28, 2025, 05:11 PM UTC

The cause has been identified and a fix is being implemented.

Started
Dec 28, 2025, 10:00 AM UTC
Resolved
Dec 28, 2025, 05:59 PM UTC
Duration
7h 58m
Detected by Pingoru
Dec 28, 2025, 10:00 AM UTC

Affected components

BanburyCartertonCrawleyKidlingtonSouthwaterWest Ealing

Update timeline

  1. investigating Dec 28, 2025, 04:13 PM UTC

    We are investigating the issue now.

  2. identified Dec 28, 2025, 05:11 PM UTC

    The cause has been identified and a fix is being implemented.

  3. resolved Dec 28, 2025, 05:59 PM UTC

    The incident has been resolved.

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