Resolved after 15 hours 45 minutes, affecting High Wycombe, on April 24, 2026.
We are currently experiencing a technical issue affecting services in your area, which may be impacting your internet connection. We sincerely apologise for the inconvenience this may be causing. Our engineering team has been scheduled to attend on Monday morning to investigate and resolve the issue as quickly as possible. We appreciate your patience and understanding while we work to restore full service. We will provide further updates as soon as more information becomes available.
Affected components
Update timeline
- investigating Apr 24, 2026, 04:13 PM UTC
We’re having a technical issue in your area. This means you may be experiencing problems with your internet. If you are, please accept our apologies for the inconvenience this is causing you. Rest assured, we're working hard to get things up and running as quickly as we can - we'll be back in touch soon with more information. Thank you for your patience.
- investigating Apr 24, 2026, 04:24 PM UTC
We are currently experiencing a technical issue affecting services in your area, which may be impacting your internet connection. We sincerely apologise for the inconvenience this may be causing. Our engineering team has been scheduled to attend on Monday morning to investigate and resolve the issue as quickly as possible. We appreciate your patience and understanding while we work to restore full service. We will provide further updates as soon as more information becomes available.
- resolved Apr 25, 2026, 07:59 AM UTC
The incident has been resolved.
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