Hey!Broadband incident

Technical Issue in your area

Resolved after 23 hours 20 minutes, affecting Chesham, on May 5, 2026.

identified May 06, 2026, 09:06 AM UTC

The cause has been identified and a fix is being implemented.

Started
May 05, 2026, 09:52 AM UTC
Resolved
May 06, 2026, 09:12 AM UTC
Duration
23h 20m
Detected by Pingoru
May 05, 2026, 09:52 AM UTC

Affected components

Chesham

Update timeline

  1. investigating May 05, 2026, 09:52 AM UTC

    We’re having a technical issue in your area. This means you may be experiencing problems with your internet. If you are, please accept our apologies for the inconvenience this is causing you. Rest assured, we're working hard to get things up and running as quickly as we can - we'll be back in touch soon with more information. Thank you for your patience.

  2. identified May 06, 2026, 09:06 AM UTC

    The cause has been identified and a fix is being implemented.

  3. resolved May 06, 2026, 09:12 AM UTC

    The incident has been resolved.

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