Resolved after 23 hours 20 minutes, affecting Chesham, on May 5, 2026.
The cause has been identified and a fix is being implemented.
Affected components
Chesham
Update timeline
- investigating May 05, 2026, 09:52 AM UTC
We’re having a technical issue in your area. This means you may be experiencing problems with your internet. If you are, please accept our apologies for the inconvenience this is causing you. Rest assured, we're working hard to get things up and running as quickly as we can - we'll be back in touch soon with more information. Thank you for your patience.
- identified May 06, 2026, 09:06 AM UTC
The cause has been identified and a fix is being implemented.
- resolved May 06, 2026, 09:12 AM UTC
The incident has been resolved.
Your product runs on more than Hey!Broadband
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.