Hey!Broadband incident

Technical Issue in your area

Resolved after 13 hours 22 minutes, affecting Horsham, on September 11, 2026.

identified Sep 11, 2026, 10:03 AM UTC

Our engineers are now on site and working to fix the issue in your area.

Started
Sep 11, 2026, 12:44 AM UTC
Resolved
Sep 11, 2026, 02:07 PM UTC
Duration
13h 22m
Detected by Pingoru
Sep 11, 2026, 12:44 AM UTC

Affected components

Horsham

Update timeline

  1. investigating Sep 11, 2026, 12:44 AM UTC

    We’re having a technical issue in your area. This means you may be experiencing problems with your internet. If you are, please accept our apologies for the inconvenience this is causing you. Rest assured, we're working hard to get things up and running as quickly as we can - we'll be back in touch soon with more information. Thank you for your patience.

  2. identified Sep 11, 2026, 10:03 AM UTC

    Our engineers are now on site and working to fix the issue in your area.

  3. resolved Sep 11, 2026, 02:07 PM UTC

    The incident has been resolved.

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