Hexure incident
Service Advisory: Microsoft Maintenance Window 09/04 – 09/05 (FireLight UAT, Staging and Production)
Hexure experienced a minor incident on September 5, 2026, lasting 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 05, 2026, 03:00 AM UTC
**Microsoft Maintenance Window FireLight UAT, Staging and Production** We want to inform you that Microsoft will be performing maintenance to Hexure’s Azure SQL Managed Instance starting September 4, 2026, at 11:00 p.m. Eastern ending by September 5, 2026, at 7:00 a.m. Eastern. **Note: This maintenance window applies to the FireLight UAT, Staging and Production Environments.** **Maintenance Window** Start: September 4, 2026 End: September 5, 2026 During active maintenance, FireLight users may notice brief, intermittent drops in connectivity lasting only a few seconds. These interruptions are expected and related to Microsoft’s update process. If you have any questions or concerns, please submit a Jira support ticket and a Hexure team member will assist you. Hexure by iCapital Team