Heron Data incident

Degraded workflow throughput

Minor Resolved View vendor source →

Heron Data experienced a minor incident on January 15, 2026 affecting Root, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2026, 04:51 PM UTC
Resolved
Jan 15, 2026, 05:42 PM UTC
Duration
51m
Detected by Pingoru
Jan 15, 2026, 04:51 PM UTC

Affected components

Root

Update timeline

  1. identified Jan 15, 2026, 04:51 PM UTC

    The issue has been identified and a fix is being deployed. Some delay in workflow processing for small subset of users

  2. monitoring Jan 15, 2026, 04:58 PM UTC

    Fix has been deployed, we are now backfilling the failed workflows

  3. resolved Jan 15, 2026, 05:42 PM UTC

    All effected workflows have now been successfully re-run. This incident is now resolved.