Heron Data incident

Database CPU upgrade

Major Resolved View vendor source →

Heron Data experienced a major incident on November 11, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2021, 10:48 AM UTC
Resolved
Nov 11, 2021, 10:48 AM UTC
Duration
—
Detected by Pingoru
Nov 11, 2021, 10:48 AM UTC

Update timeline

  1. resolved Nov 11, 2021, 10:53 AM UTC

    We ran an upgrade of our production database to handle increased traffic which resulted in about 1 minute of intermittent downtime for our API users. The API performance is back to normal.