Heron Data incident

Degraded bank statement parsing

Major Resolved View vendor source →
Started
May 05, 2026, 04:36 PM UTC
Resolved
May 05, 2026, 05:50 PM UTC
Duration
1h 14m
Detected by Pingoru
May 05, 2026, 04:36 PM UTC

Affected components

Transactions

Update timeline

  1. investigating May 05, 2026, 04:36 PM UTC

    We are currently investigating an issue for bank statements not parsing

  2. monitoring May 05, 2026, 05:00 PM UTC

    A fix has been deployed for new deals, we are currently backfilling any unprocessed workflows.

  3. resolved May 05, 2026, 05:50 PM UTC

    All failed workflows have now been retried and incident is resolved

Looking to track Heron Data downtime and outages?

Pingoru polls Heron Data's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Heron Data reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Heron Data alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Heron Data for free

5 free monitors · No credit card required