Heron Data incident

API downtime

Major Resolved View vendor source →

Heron Data experienced a major incident on May 20, 2022 affecting Root and Transactions, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 09:30 AM UTC
Resolved
May 20, 2022, 09:30 AM UTC
Duration
—
Detected by Pingoru
May 20, 2022, 09:30 AM UTC

Affected components

RootTransactions

Update timeline

  1. resolved May 20, 2022, 09:30 AM UTC

    From 9:11 to 9:20 UTC we experienced timeouts and failed requests on our `POST` and `GET` transactions endpoints. This was due to shipping product improvements which included a database upgrade. We're fully operational again.