Heron Data experienced a notice incident on October 13, 2022, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 13, 2022, 11:24 AM UTC
We noticed intermittent increased latency yesterday afternoon due to unprecedented levels of traffic. While debugging the root cause and how to handle this, we increased our compute resources in multiple areas to handle the traffic. We have now identified the root cause and solved the issue. Response times are back to normal but we will continue to monitor to ensure the fix worked.