Heron Data incident

Bank statement PDF parsing performance degraded

Notice Resolved View vendor source →

Heron Data experienced a notice incident on August 8, 2024, lasting 8h 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 07:00 PM UTC
Resolved
Aug 09, 2024, 03:29 AM UTC
Duration
8h 29m
Detected by Pingoru
Aug 08, 2024, 07:00 PM UTC

Update timeline

  1. investigating Aug 08, 2024, 07:00 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 08, 2024, 07:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2024, 03:29 AM UTC

    This incident has been resolved.