HeroCoders incident

Data Center to Cloud JCMA migration is not working

Resolved after 5 days 18 hours, affecting Checklist for Jira | Enterprise, on June 17, 2026.

identified Jun 18, 2026, 10:15 AM UTC

The fix is implemented for the Jira US region. We expect that the fix for the EU region will be deployed tomorrow morning.

Started
Jun 17, 2026, 11:46 AM UTC
Resolved
Jun 23, 2026, 05:49 AM UTC
Duration
5d 18h
Detected by Pingoru
Jun 17, 2026, 11:46 AM UTC

Affected components

Checklist for Jira | Enterprise

Update timeline

  1. investigating Jun 17, 2026, 11:46 AM UTC

    Please be informed that there is an incident with the JCMA migration system, and our team is investigating this.

  2. identified Jun 18, 2026, 10:15 AM UTC

    The fix is implemented for the Jira US region. We expect that the fix for the EU region will be deployed tomorrow morning.

  3. resolved Jun 23, 2026, 05:49 AM UTC

    This incident has been resolved.

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