HeroCoders had 10 outages in the last 2 years totaling 363h 3m of downtime — averaging 0.4 incidents per month.
There were 10 HeroCoders outages since March 2, 2026 totaling 363h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.
We have resolved the problem with Issue Checklist Pro. It's now fully operational again.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Checklist for Jira | Enterprise is responding slower than usual and we are currently looking into the issue.
We have resolved the problem that caused Checklist for Jira | Enterprise to respond slower than normal. It's fully operational again.
Please be informed that there is an incident with the JCMA migration system, and our team is investigating this.
The fix is implemented for the Jira US region. We expect that the fix for the EU region will be deployed tomorrow morning.
This incident has been resolved.
We would like to inform you that we are currently experiencing an incident affecting our Checklist for Jira Pro app. Our team is actively investigating and working on resolving the issue as quickly as possible.
We are continuing to investigate this issue.
This incident has been resolved.
Our developers are currently working on a fix.
A fix was implemented and we are now monitoring the situation.
This incident has been resolved.
We have identified an issue that impedes dialogs within the Checklist For Jira | Enterprise application from opening, leading to the complete freezing of the page and necessitating the user to refresh the browser tab to restore functionality.
We are continuing to investigate the problem.
We have identified the issue and are working on a fix.
We are conducting internal testing to release the fix for the dialogs.
A fix has been implemented and deployed to production. We are currently monitoring the results.
This incident has been resolved.
An issue has been identified concerning our recently migrated Forge custom fields, wherein the 'Checklist Text', 'Checklist Text (View-Only)', 'Checklist Progress Text', and 'Checklist Progress Percentage' custom fields are displaying outdated information or no data at all. We are presently conducting an investigation into the matter and will provide updates to this incident as new information becomes available. Instances where the Sync checklists to Custom Fields setting has been enabled may encounter stale or empty data in certain issues.
The issue has been identified and a fix is being implemented
Thanks for your patience. We have implemented a fix that ensures that our Checklist Text, Checklist Text (view-only), Checklist Completed, Checklist Progress, and Checklist Progress % are properly synced with the data displayed in our checklist issue panel. We are presently observing the outcomes and will provide an update once the synchronization status of the Jira custom fields checklist is verified as stable.
We are currently monitoring the outcomes of the recent fix in the production environment. Further updates will be issued once its effectiveness has been confirmed across all customer segments.
This incident has been resolved.
Please be informed that log work window in Clockwork is not loading. It is currently being reviewed.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Issue Checklist Free is responding slower than usual and we are currently looking into the issue.
We have resolved the problem with Issue Checklist Free. It's now fully operational again.